Today in restaurant and grocery tech information: Table-service eating places reduce their off-premise companies, whereas ultrafast grocery supply companies step it up. Plus, Rajat Suri, founder and CEO of Presto and co-founder of Lyft, speaks with PYMNTS concerning the data-powered way forward for the drive-thru.
Subscription Merchants Challenged to Create ‘Ideal Experience’ to Reduce Customer Churn
Consumers have actually turn out to be extra conversant in subscriptions. Amazon Prime has turn out to be a staple for a lot of people and households — a lifeline for getting every part from weekly groceries to laptop {hardware} for jerry-rigging their work-from-home areas.
Table-Service Restaurants at Crossroads Over Use of Aggregators
While demand for supply stays excessive, many eating places are actually within the troublesome place of selecting between offering shoppers with the comfort they’ve come to anticipate and operating a worthwhile enterprise. Yet, because the emergence of latest coronavirus variants causes a rise in contagion considerations, and because the arrival of winter makes outside eating much less possible, shifting focus away from off-premise may show short-sighted.
Ultrafast Grocery Delivery Services Compete Globally for On-Demand Loyalty
As the ultrafast grocery supply house begins to see some consolidation, main companies are beginning to increase their attain past the grocery class. Companies starting from small, native gamers to these as giant as Russian tech large Yandex are making strikes within the house.
Drive-Thrus Get a Long-Overdue Tech Upgrade for the 2020s
“We investigated drive-thrus a couple of years in the past — we had been shocked how antiquated they had been. They’ve been working the identical approach for 30, 40 years. There’s actually been no innovation,” Rajat Suri, founder and CEO of Presto and co-founder of Lyft, instructed PYMNTS in an interview.
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NEW PYMNTS DATA: THE 2021 HOLIDAY SHOPPING OUTLOOK
About: It’s nearly go time for the vacation buying season, and almost 90% of U.S. shoppers plan to make at the very least a few of their purchases on-line — 13% greater than did in 2020. The 2021 Holiday Shopping Outlook, PYMNTS surveyed greater than 3,600 shoppers to study what’s driving on-line gross sales this vacation season and the impression of product availability and personalised rewards on service provider choice.
