Rita El Khoury / Android AuthorityTL;DR
Several Pixel 6 series customers have reported their gadgets bricking after performing a manufacturing unit reset.
The subject seems to be linked to a latest software program replace and impacts Pixel 6, 6 Pro, and 6a fashions.
Google’s momentary resolution is to both wait quarter-hour after updating earlier than resetting or to manufacturing unit reset earlier than putting in the replace.
Yesterday, we reported that a number of customers of the Google Pixel 6 series encountered a crucial downside, bricking their gadgets within the course of. The subject occurred when customers tried a manufacturing unit reset, a standard process for troubleshooting or formatting a tool. Instead of efficiently resetting, the gadgets did not reboot, displaying error messages about lacking system information.In response, Google has up to date its help web page with a short lived workaround. Here’s what Google mentioned:
Hi Pixel Community,
We’ve just lately obtained experiences from some customers who’ve run into points manufacturing unit resetting their Pixel 6, 6 Pro, and 6a after they take the most recent system replace. We perceive that manufacturing unit resetting isn’t one thing many customers do frequently, however as a result of we care about your expertise and wish to hold you knowledgeable, we want to share these further particulars with you:
To keep away from this subject, we suggest leaving your machine powered on and idle for 15 minutesafter it has rebooted following a system replace. After that point chances are you’ll manufacturing unit reset your machine. Alternatively, you’ll be able to manufacturing unit reset your machine earlier than taking the most recent system replace.
If you’ve already manufacturing unit reset your Pixel 6, 6 Pro, or 6a and are experiencing points, keep tuned to this thread for additional data and updates. The staff has recognized the basis reason behind the problem and is engaged on creating the absolute best resolution.
Our groups are actively working to repair this subject. We respect your persistence and help.
Thanks,
The Google Pixel Support Team
(*6*) to the assertion, the problem is expounded to new software program replace installs. The firm advises customers who haven’t but carried out a manufacturing unit reset to depart their gadgets on and idle for quarter-hour after rebooting following a system replace. Alternatively, customers can manufacturing unit reset earlier than putting in the most recent replace.Unfortunately, this affords no reduction for customers whose gadgets are already bricked. Google states that it has recognized the basis trigger and is engaged on an answer, which it’s going to replace in the identical thread, however for now, affected customers are left in limbo. As far as we all know, makes an attempt to get better gadgets utilizing the Android Flash Tool and Pixel Repair Tool have confirmed unsuccessful.The subject’s origin stays a thriller, and it doesn’t appear to have an effect on all Pixel 6 customers universally. In our personal testing, we had been in a position to carry out a manufacturing unit reset on a Pixel 6 working the most recent Android 15 beta with none points.Google has not supplied a timeline for a repair, and we strongly suggest avoiding manufacturing unit resetting your Pixel 6 machine till Google releases a definitive resolution. We will proceed to comply with this story and supply updates as extra data turns into obtainable.
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https://www.androidauthority.com/pixel-6-bricking-google-response-3456763/
